Privacy Policy

Last Updated: January 2025

Welcome to FitAura ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using FitAura, you agree to the collection and use of information in accordance with this policy.

            Key Points: FitAura is designed with privacy in mind. We use device-based tracking (not account-based) for free credits, allowing you to use the App anonymously. We do not collect personal information unless you choose to create an account or subscribe to Premium.
        

1. Information We Collect

1.1 Information You Provide

Account Information: If you choose to create an account or use social login, we may collect your name, email address, and profile picture.
Product Images: When you upload product images for virtual try-on, these images are processed locally on your device and may be temporarily stored for processing purposes.
Subscription Information: If you purchase a Premium subscription, we collect payment information through Apple's secure payment system. We do not store your payment details directly.

1.2 Automatically Collected Information

Device Information: We collect device-specific identifiers (such as iOS Identifier for Vendor or Android ID) to manage free credits on a per-device basis. This allows us to provide free credits without requiring account creation.
Usage Data: We may collect information about how you interact with the App, including features used, screens viewed, and actions taken.
Technical Information: We collect technical data such as your device type, operating system version, app version, and crash reports to improve app performance.

1.3 Information We Do NOT Collect

We do not collect your precise location data
We do not access your contacts, calendar, or other personal data stored on your device
We do not track you across other apps or websites
We do not sell your personal information to third parties

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: Process your virtual try-on requests, manage your credits, and deliver App functionality
Device-Based Credit Management: Track free credits per device (not per account) to allow anonymous usage and prevent abuse
Premium Subscription Management: Process and manage your Premium subscription, including payment processing through Apple
To Improve Our Services: Analyze usage patterns to enhance App features, fix bugs, and optimize performance
Customer Support: Respond to your inquiries, provide technical support, and address issues
Legal Compliance: Comply with applicable laws, regulations, and legal processes

3. Data Storage and Security

3.1 Local Storage

Most of your data is stored locally on your device:

Device identifier for credit tracking
Credit balance and usage history
Premium subscription status and expiry
Saved try-on results in your gallery
App preferences and settings

3.2 Cloud Storage (If Applicable)

If you create an account, we may store your account information and try-on results in secure cloud storage to enable synchronization across devices. This data is encrypted and stored securely.

3.3 Security Measures

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of data in transit and at rest
Secure authentication methods
Regular security assessments
Access controls and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Device-Based Tracking

FitAura uses device-based tracking for free credits to comply with privacy regulations and allow anonymous usage:

Device Identifiers: We use platform-provided identifiers (iOS IDFV or Android ID) to uniquely identify your device
Per-Device Credits: Free credits are allocated per device, not per user account. This means each device receives 2 free credits, regardless of how many accounts are used on that device
Privacy Compliance: This approach complies with Apple's privacy guidelines and allows users to use the App without creating an account
No Cross-Device Tracking: We do not link device identifiers across different devices or track you across apps

5. Third-Party Services

We may use third-party services that collect information used to identify you:

Apple App Store: For in-app purchases and subscription management. Apple's privacy policy applies to payment processing.
Analytics Services: We may use analytics services to understand App usage and improve our services. These services may collect anonymized usage data.
Cloud Storage Providers: If you create an account, we may use cloud storage providers to store your data securely.

These third-party services have their own privacy policies. We encourage you to review their privacy policies to understand how they handle your information.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Data Portability: Request a copy of your data in a portable format
Opt-Out: Opt out of certain data collection practices
Account Deletion: Delete your account and associated data through the App settings or by contacting us

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

FitAura is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using FitAura, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by us
Right to opt-out of the sale of personal information (we do not sell your information)
Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

Right to access, update, or delete your personal information
Right to rectification of inaccurate data
Right to object to processing of your personal information
Right to restriction of processing
Right to data portability
Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

12. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: Fitaura
Developer: Abdul Mateen
App Name: FitAura

For account deletion requests, please visit: Account Deletion Page

14. Consent

By using FitAura, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our App.